Our top product updates in March 2025
Product
11 Apr 2025
3 min
Artem Sadurskyy
Chief Product Officer, Solidgate
Dispute tracking, one-time links, and automatic receipts—Solidgate March release helps merchants manage payments, improve customer experience, and boost authorization rates.
More convenience, transparency, and ways to get paid—that’s the theme of our March product updates. From gaining better control over disputes and speeding up evidence submission to expanding your payment options with new integrations like Paysafe, here’s what’s new.
Let’s jump in.
Expand your payment options with Paysafe
We’re excited to announce that Paysafe is now part of our payment orchestration portfolio. This integration adds flexibility to your payment stack, expanding your cascading options with a major global payment provider and helping boost your authorization rates.
To set up Paysafe, contact your account manager.
Track dispute performance with ease
We’ve introduced a new dashboard in the Solidgate HUB that provides a clear, at-a-glance overview of your performance.
Key metrics:
- Open and challenged disputes: See the number and total volume of disputes you’re dealing with.
- Challenge rate: Monitor the ratio of challenged disputes.
- Recovered revenue: Track how much revenue you’ve recovered.
- Win rate: Get a snapshot of how often you win your dispute cases.
Log in to to explore your latest dispute analytics.
Streamline dispute representment
We’ve launched the to make the evidence submission process even faster and easier. This integration lets you embed dispute management directly into your existing workflows, so you can submit evidence in real-time, no manual steps needed.
- Cut down response time
- Minimize errors and boost accuracy
- Reduce the administrative hassle of managing disputes
To get started with the API integration, check our .
One-time and pay-what-you-want links
We’ve enhanced payment flexibility with two new features now available in HUB:
- Single-use payment links: Easily create in HUB for limited-time offers or exclusive purchases. This feature helps reduce the risk of duplicate payments and strengthens fraud prevention.
- Pay-what-you-want links: Now you can create links that allow customers to choose what they wish to pay. Perfect for collecting volunteer payments or setting up a deposit flow for your users.
See details in our .
Improve experience with email receipts
Introducing automatic email receipts (beta)—a new feature to improve your customers’ post-purchase experience. Now, your customers will receive automatic payment confirmation emails with key transaction details, enhancing transparency and providing a reliable record of their purchase.
To start emailing payment receipts, activate receipt sending in the channel details in HUB. Solidgate will handle the rest by automatically generating and sending a receipt for successfully processed transactions.
See details in our .
One-time products and tax categories
We're taking a big step toward evolving our billing system, with One-Time Products and Tax Categories now available in the product catalog.
- One-time products: These are designed for single purchases, such as lifetime access or one-off tax calculations via Solidgate Tax. To get started, with a One-time type and include the
product_idin the payment reques. - Tax categories: A product entity parameter that ensures accurate tax calculation, simplifies compliance, and improves reporting accuracy. To use this feature, create a new product or update an existing one in the Product Catalog.
The functionality currently supports U.S. taxes, with plans to expand to other regions soon.
Learn more about Tax Categories in our and view an example of request with one-time product in our .
Order details just got smarter
We’ve made significant updates to the Order details page in HUB for even greater transparency:
- Bank MID link: Quickly navigate to MID details for better visibility.
- Dispute info: See card and APM dispute details directly within the order details.
- 3DS flow parameter: Understand the authentication flow used during transactions.
- Order list now includes Subscription ID, making it easier to access subscription details.
These improvements provide clearer insights into payment flows, allowing for more efficient order management.
Check now in
Unified reporting across HUB and API
To provide a consistent experience across different delivery routes (HUB/API), we’ve unified the reports for Subscriptions, Card orders, and APM orders. All previously different fields between HUB and API reports have now been added to both, ensuring users get the same quality experience regardless of the source.
Thank you for checking what’s new. For a complete overview, check out our and stay updated with the changes in the .
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