How Solidgate supports Tickets to make travel more accessible

Tickets Travel Network has long been one of the market leaders in online travel ticket sales across Ukraine and Europe, known for its full-cycle travel experience. Backed by the growing traction in their home market, they now work to make travel more accessible for people worldwide.

Initially, Tickets relied on the traditional setup of payment providers. However, as their business grew and the regional pressures mounted, they started looking to reach new regions like North America, LATAM, MENA, and SEA.

That’s when they recognized the need for a more flexible, scalable payment solution — a solution that could better support their global ambitions and provide an even smoother experience for their customers in various regions.

That’s where our partnership began.

From Europe to the rest of the world

Partnering with Solidgate helped Tickets open new revenue streams and overcome limitations in their traditional European-based setup, allowing them to expand confidently into previously underserved regions.

Igor Nesuk, Group’s Head of Billing at Tickets Travel Network, commented on the partnership:

“Working with Solidgate has positioned us to expand into new, hard-to-reach markets much faster. We’re delighted with the service and how they were prepared to design a specific product to meet our needs. We’re proud to be Solidgate’s entry point into the ticket sales industry. Now, we can provide our customers with everything they need to have a top-class user experience, and can capitalize on a more flexible and profitable workflow.”

Here’s how we’re supporting their journey

Increased time-to-market with a multi-provider setup

Solidgate’s orchestration platform integrates seamlessly with Tickets Travel Network’s existing systems, enabling them to add Tier-1 payment vendors in a few clicks and with zero developmental effort.

Localized payment experience in the target markets

With Solidgate’s global acquiring services, Tickets Travel Network can now offer a universal checkout with a localized payment experience for customers across North America, Europe, LATAM, India, and SEA. This ensures exceptional payment performance in the target regions and minimizes friction for users, providing them with a consistent, reliable payment process no matter where they are.

Strong security without compromising payment performance

As their global footprint grows, it’s crucial for the business to secure transactions without compromising payment success rates. Solidgate’s advanced fraud prevention tools and adaptive 3DS help Tickets Travel Network identify and categorize users based on scoring, allowing our anti-fraud system to adapt and provide tailored protection for trusted customers while minimizing fraud risk.

Increased LTV with network tokens

By implementing network tokenization, Solidgate enables Tickets Travel Network to securely store and manage payment information, reducing transaction friction and increasing payment security. This feature also helps increase customer lifetime value through seamless recurring payments.

Streamlined operations with split payments

Solidgate is simplifying the payment process for Tickets Travel Network’s insurance partner by implementing split payments. This ensures each party receives payments directly, reducing the internal operational load and making the entire process more efficient.

Simplified global business accounts

With Solidgate Treasury, Tickets Travel Network can capitalize on each transaction faster, allowing them to pay creditors more quickly and improve their purchasing power for new travel products. This gives their business the agility it needs to respond quickly to market demands, reduce FX costs, and save transaction costs by using the most cost-effective bank rails.

Andrii Ingulskiy, CEO at Tickets Travel Network, said:

“We understand that our demands are quite unique. Solidgate has been able to provide us with a service that has built upon our existing workflow seamlessly, and has allowed us to open new revenue streams that we would otherwise be unable to capitalize on without their support”. 

Evgeniy Rutytskyi, Solidgate’s VP of Sales, added: 

“We’re very happy to be able to provide Tickets Travel Network with a bespoke package of services, which has allowed them to expand into difficult markets. Their future strategy is to provide their customers with the most accessible and affordable travel. At Solidgate, we take pride in our optimized payment flow, bank performance, and geographic coverage, so it’s great to see how we can help companies in situations similar to Tickets.”

What’s next for Tickets Travel Network?

• Alternative Payment Methods: We’ll help Tickets roll out popular local payment options in key markets, like Bizum in Spain and UPI in India, so their customers can pay the way they prefer.

• Open Banking: Solidgate will enable an effective pay-by-bank option that aligns with Ticket’s business needs. 

• Buy Now, Pay Later: Tickets will be able to offer new installment payment options to their customers, making travel more affordable.

Would you like to know more about how Solidgate can provide bespoke payment solutions for your business? Our Team will be more than happy to discuss your future options.