Solidgate logo

Stop chargebacks before they happen

Get real-time alerts from Visa and Mastercard to detect disputes instantly. Protect revenue and cut chargeback losses by up to 99%.
Alert analytics dashboard with four graphs on alerts, types, and payment methods.
Green line graph shows -96% chargeback rate after pre-dispute alerts activated.

Chargebacks don’t just hurt – they compound

Chargebacks trigger a chain reaction that eats into your revenue, reputation, and growth. Every new chargeback means:
  • Higher processing fees
  • Risk of account shutdown
  • Harder expansion negotiations
Chargeback prevention isn’t optional – it’s a growth safeguard. 

Your complete chargeback shield

Stop friendly fraud before it starts

Reduce customer confusion and act promptly on disputes:
  • Deflect and resolve friendly fraud disputes in real time
  • Build customer trust and loyalty
  • Boost retention with clear post-purchase details
Inquiry window with order, transaction, and device info, marking dispute as prevented.

Disputes that never become chargebacks

Receive real-time chargeback alerts from networks like Visa, Mastercard, and PayPal:
  • Broader issuer coverage through direct network connections
  • Faster resolutions and better customer experience
  • Automated workflows that save time and reduce overhead
Flowchart of refund process by card type and refund type, leading to chargeback prevented.

Win back revenue – automatically

Resolve chargebacks automatically with Solidgate representment engine:
  • Higher win rates and more revenue recovered
  • Full visibility into every case and outcome
  • Effortless scale as your volume grows
List of card cases, currencies, and outcomes, most marked as 'Case won'.

Backed by the networks that define the industry

Verifi Visa solution logo on a blue background.

Visa & Verifi

Order Insight provides detailed transaction data to effectively prevent potential disputes, while CDRN enables early interception and RDR automatically resolves eligible disputes.

Wthoca Mastercard solution on a green background.

Mastercard & Ethoca

Ethoca Alerts detect fraud early and help resolve it before it becomes a chargeback, while Consumer Clarity shows customers exactly what they purchased to prevent false disputes.

Unlock your growth. Protect what fuels it

A hand with coins on the pale green background.

Optimized revenue retention

Reduce preventable losses and effectively protect more of your revenue streams.

A shield on the pale blue background.

Stronger relationships with partners

Lower risk profiles and faster resolutions improve your standing with banks and networks.

The gear icon on the pale purple background.

Fully automated, zero drag

Refund, stop fulfillment, or deflect disputes-no manual workflows, no delays.

License icon on the pale orange background.

Aligned incentives, clear pricing

Pay only for alerts that actually prevent chargebacks. No chargeback deflected = no charge.

Start preventing chargebacks today!

Protect your business with Solidgate prevention alerts.

Frequently asked questions