Solidgate, a global payment processing platform, is happy to join forces with Verifi, a Visa solution specializing in dispute management. This collaboration aims to make dispute resolution faster and easier for merchants. We’re excited to introduce the Rapid Dispute Resolution (RDR) API, a new and more efficient way for businesses to resolve disputes and cut losses.
Solidgate is proud to roll out this resolution tool product and has already seen the results for our clients. It will make dispute management smoother and more efficient for merchants worldwide.
What the RDR API Does
With Verifi’s new infrastructure, RDR API enables merchants to instantly accept or decline disputes as they are submitted to Visa by card issuers. With this API integration, businesses can:
- Resolve disputes in real-time: Automatically accept or decline disputes as soon as they’re filed by card issuers.
- Customize strategies: Solidgate’s decision engine for RDR is advanced and highly customizable, allowing businesses to adjust decision-making rules to align their goals and risk tolerance.
- Integrate seamlessly: Deploy the API quickly with existing systems without disrupting operations.
A joint vision
“This new feature allows us to empower our clients with more advanced dispute management strategies,” said Andrii Romanyshyn, Head of Chargeback Prevention at Solidgate. “We’re here to make payments more seamless and less stressful for everyone involved.”
Why it matters
Disputes have always been a costly problem and operational challenge for merchants. We are all about providing businesses with better tools to cut costs while focusing on growth and maintaining customer trust.
Want to know more?
If you’re interested in taking a more advanced approach to your dispute process, reach out at sales@solidgate.com or visit solidgate.com for details.