We strive to provide you with the most reliable and seamless user experience. However, sometimes unexpected difficulties can arise with payment providers or on our end.
We understand the importance of uninterrupted payment processing for your business and want to keep you informed about any incidents that may affect your payments.
To keep you updated, we’ve introduced the option to subscribe to notifications from our Status page. You can receive these notifications through email, phone number, Slack, or webhooks.
We encourage all our valued users to subscribe to the Solidgate Status page at status.solidgate.com. Doing so will provide you with real-time information on any issues, maintenance activities, or other important updates related to our payment system.
Our SRE team monitors the system 24/7 and is ready to resolve any issues promptly. By subscribing to our status page, you can stay informed and take necessary action to minimize any impact on your business.
Thank you for your continued trust in Solidgate. If you have any questions or require further assistance, please don’t hesitate to contact our support team.